Myasper.com

Shipping
All our goods and services are shipped by Pos Laju Malaysia. We have a 99.9% successful delivery rate with this 3rd party service provider. We do not accept repsonsibility for inconveniance caused by late or non delivery of goods. our tracking processes will be implemented 1 week after normal delivery period if your item does not arrive.

Returns
Items should be checked as soon as possible following receipt of goods. Claims will not be accepted for damages, shortages or packing errors unless they are reported within 48 hours of receipt of goods. The decision of whether a refund is given will be made by the Customer Services Manager. The cost of any items that have been found to be damaged in transit or missing will be refunded to you within 30 working days of receiving the items back.

Your Order
Orders of in-stock merchandise ship from our Kuala Lumpur, Malaysia warehouse from receipt of your order. We will notify you by email of any anticipated delays. Orders shipping to US military bases, Alaska, Hawaii, Puerto Rico and Canada usually take longer. You may email us questions about your order at any time. Send your email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it Our customer service representatives are available Monday - Friday 8:30am to 8:00pm Pacific Time and respond to email during those hours.

Delivery
Please note that Canadian import taxes are the responsibility of the customer and are payable upon receipt of the order. All International/Foreign orders are subject to local taxes payable upon receipt of order and are the responsibility of the recipient. Please see the table below for our standard shipping charges.

Domestic Poslaju (EMS) Delivery Standard (1st 500gms)

1. Within Same City RM6* ( Selangor, Kuala Lumpur)
2. Within Peninsular Malaysia RM7*
3. Between Peninsular and Sarawak RM9*
4. Between Peninsular and Sabah RM9*